Hi Fabrice. I have debugged:
- For some unknown reasons, multiple accounts were created on the Ledger and the first one was not used. This is very unlikely, but to be sure, go to Ledger Live and create a couple of Algorand accounts. If any of those match your old account, let me know and we can work from there. Follow this tutorial: Add your accounts – Ledger Support. To read the address of an account on Ledger, follow Receive crypto assets – Ledger Support* "
OUT: Create 12 new addresses, none of them correspond to address 2.
Start a new device with the seed phrase that generated address 2. All 12 addresses created are reset, but address 2.
2. The Ledger has a bug. One solution may be to reset it after ensuring that you have your 24-word recovery phrases . If you have access to another fresh Ledger, I would recommend to use this other Ledger instead of resetting your current Ledger. Follow Restore from recovery phrase – Ledger Support
OUT: I Start a new device with the seed phrase that generated the address 2. All 12 addresses created are reset, but address 2 does not appear.
- The Ledger got reset. This is the most likely explanation. See “Did your device reset automatically?” on Reset to factory settings (Ledger Nano X) – Ledger Support. Do you remember having to write down twice the 24-word recovery phrase? Or do you remember seeing the “Welcome” screen twice? If this is the case, you should be able to use the correct 24-word recovery phrase to restore your Ledger in the current state. But sure to keep both 24-word recovery phrases. The new one may have been associated to some other accounts.
**OUT:**This has not happened. however I reset the device according to the instructions. The reestablished accounts are the accounts created in point 3.
According to the instructions, the device should be reset to factory settings. “like new”, but apparently not the case with the firmware. Since creating address 2 to date the device has had two firmware updates.
Do you know how I can restore the device to the firmware version it had for when I created the address 2?
I would also like to do the same with the version of the app wallet algorand
The idea is to have the same conditions with which the management creates on December 2, 2020
about 4, I have never done this, as I mentioned earlier. I have other tokens from other blockchains, but I only had the problem with algorand.