Sunsetting Technical Support on the Forum - Discussion

Guidance to use discord can be simple… just post and pin to the forum message that prefered way to get the tech support is the discord.

However discord is “rough” because:

  • you cannot easily see your posts… in forum all submissions are indexed by person who is submitting it
  • the search function does not work… when i write the c# in search it does not find anything even though i used it in the post before
  • search engines cannot crawl the discord and thus the searching for the issues is much more difficult… i understand you can teach your ai, but your ai text generator is at the moment dumb and teached on old data… for example it does not know anything about the arc76 saying that the last arc it knows is the arc74…
  • it seems that the AF from time to time does not respond till the end… I am not saying this may be better in other channels, but other channels have its featurs. I ping you in that c# post
  • when people want to say something to the technical algo community and not ask the AF question, then the chat type system is bad to do so, and forum based system is much better
  • with discord the AF is bound to single company to rely on… What if discord increases the subscription fee, will loose the data, go bankcrupt? What happens in 2030 when AF will be out of funds? Who will pay for the discord subscription? If we loose all data from discord, what then? I hope this will not lead to the argument that the algorand code should change to inflationary model… I would love to see the progress to community driven model rather to the centralized AF model in the future…

I did, and for chatting with the AF the discord is the second best thing (the first is the direct communication with the person responsible for specific thing)

I still have to find out how to communicate with Fred Estante, because he ignores my messages in twitter and also my emails. What is the best way to push some news on our products?

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