Unable to initialise sandbox testnet environment on mac

hey i am new to algo. i want to start developing so i started following the steps on docs. but i am facing some issues while installing it.

helps me out

Try running ./sandbox clean followed by ./sandbox up -v dev

As odd as it sound I have run into this problem quite often, With a restart of the mac and for that matter docker desktop, make sure to delete the images stored by docker desktop as well, they remain even after ./sandbox clean. Afterward do ./sandbox up -v and make sure he is pulling the images again.