Withdrawal did not happen

I wanted to withdraw 400 Algo’s to RMPBXYBGS4UYX7HULYHXYUVVV3YTWSKASVMZBRNDMHSEJMJZ4XETOJUQ4M and the Tx id is VVITIKLRQ77N5O4QNZY5CK2B3XWAZ7V2AW5J2UYFOJR6SAX6W3VQ. I did not receive it to my account. Can you please help.

According to algoexplorer.io, the tx has been done at Tue Jun 29 2021 07:40:05 GMT+0200,
and 399.99 Algo has been sent to RMPBXYBGS4UYX7HULYHXYUVVV3YTWSKASVMZBRNDMHSEJMJZ4XETOJUQ4M

1 Like

But I did not receive it. What should I do

How did you generate the RMPBXYBGS4UYX7HULYHXYUVVV3YTWSKASVMZBRNDMHSEJMJZ4XETOJUQ4M address ? is that an exchange address ? if so, you should contact the exchange, providing them with the transaction id as the proof.

1 Like

The exchange says that they didnt receive it

How did you generate the address RMPBXYBGS4UYX7HULYHXYUVVV3YTWSKASVMZBRNDMHSEJMJZ4XETOJUQ4M?

What wallet are you using?
Did you use the official Algorand Wallet or another wallet?
Are you sure you have no typo in the address?

You can see that the funds were properly sent and that the above address now has them: Algorand Account