Algorand Wallet rekeying bug

Algorand Wallet
#1

Hi,

I was trying to rekeying my Algorand wallet (let’s called Wallet1), in IOS. After the rekeying, a new wallet was created (wallet2). In my Ledger live what I see is Wallet2. However, if I try a transaction from Wallet1 to Wallet2, Wallet1 try to validate the transaction through Ledger device. I haven’t fund Wallet2 since at this point the behavior is too unexpected, but if I try a $0 transaction from Wallet2 the IOS app try to connect to Ledger unsuccessfully, after showing an error that I assume as consequence of the Wallet2 not having any funds.
I would like to make sure it work as expected, but also I’m willing to troubleshoot with you to make sure we make it better.

#2

It looks like you also emailed our support team and they’ve sent you a response there. We’ll continue the discussion there and we can post our findings here for others too.

Thanks,
Ian

#3

Hi Ian,

I haven’t received any mail from the support team, checked spam and other folders as well.

Cheers,
Angel

#4

This sounds similar to the issue I raised about a week ago: Algorand Ledger Nano X issues - #3 by UweA

I haven’t been contacted since, I assume you are working on it?

1 Like
#5

No, not contacted yet.

#6

Hi again,

I confirmed that I sent you an email before but I sent it again to you today.

Feel free to copy any details you’d like shared here.

Ian

1 Like