Where is my algorand? please help me!

Hello everyone, It is a mystery to me but my algorand suddenly disappeared. Yesterday it was still on my cold wallet and today it is not anymore, I have not made a transaction. When I look at Algorand Blockchain Explorer, everything is 100% correct. When I search for my wallet address, everything is perfect. I have already copied the wallet address several times and it is 100% the same, but I no longer have it on my cold wallet. Is there currently a problem that allows this?
Are there other ways to still get my algorand edge?

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If you’re looking at your address on an explorer and the funds you expect to see are still there, then you can be sure they’re still in your possession. You may want to check the status of the hardware wallet you’re using to see if they’re experiencing any issues displaying account information.

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Never give your seed phrase to anyone. Make sure you are talking to legitimate support and not the army of fake support scammers. Also ensure you are using the latest version of whatever wallet software/firmware from a trusted download source.

If you can get the error message or share more info about the wallet device/software you’re using, someone might be able to point you in the right direction.

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which wallet are you using?

this is how you can use ledger with AWallet for example: https://youtu.be/w8ifGtC3Y1Q?si=CPA1orFCcuIF_K07&t=48

online support which is watching you how you enter the seed phrase seems quite scammy to me

also “node string error generating from your wallets RPC” does not seem as the algorand thing

if you shared recovery seed to your hw wallet (i assume ledger) to third party, they can steal all your assets even withouth the device

Check if your address still have the assets availabe at https://allo.info/ (just enter there your algorand address)… If yes, and you shared recovery seed to third party, i recommend to move your assets away asap

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